Shipping policy

Your Privacy is Our Priority

At ZAHIR, we understand that your purchases are personal. We are committed to ensuring that your shopping experience is private and secure from the moment you click "Order" to the moment it arrives at your door.

• Plain Packaging: All orders are shipped in neutral, unmarked mailers or boxes. There are no brand logos, "lingerie" descriptions, or provocative imagery on the exterior.

• Discreet Labeling: The sender's name will appear as "ZH Service" or our fulfillment center's name. The contents will be declared as "Apparel" or "Clothing" for customs purposes.

• Security: Your billing statement will show as "ZAHIR"* or "ZH STORE", maintaining discretion on your financial records.