Terms of service

ZAHIR - TERMS OF SERVICE 

OVERVIEW Welcome to ZAHIR! The terms "we", "us" and "our" refer to ZAHIR. ZAHIR operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). ZAHIR is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS & HYGIENE COMPLIANCE

We have made every effort to provide an accurate representation of our products. However, please note:

  • Color Accuracy: Colors may differ from how they appear on your screen due to device settings.

  • Hygiene Standard: Due to the intimate nature of our products, certain items including but not limited to panties, bodysuits, and items with a hygiene seal are considered FINAL SALE once the packaging is opened. These items are strictly non-returnable unless a manufacturing defect is proven.

  • Changes: We reserve the right to discontinue any product or change descriptions/pricing at any time without notice.

SECTION 3 - ORDERS & REFUND POLICY

When you place an order, you are making an offer to purchase. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for personal use and not for commercial resale or export.

SECTION 4 - PRICES, BILLING & CRYPTOCURRENCY

Prices charged will be the price in effect at the time the order is placed.

  • Inclusions: Unless stated, prices do not include taxes, shipping, or customs charges.

  • Cryptocurrency Payments: For payments made via Cryptocurrency (e.g., BNB, BGB, BTC), the transaction is deemed final once confirmed on the blockchain.

  • Crypto Refunds: Any approved refunds for orders paid via cryptocurrency will be issued based on the original USD value at the time of purchase, not the current market rate of the cryptocurrency.

SECTION 5 - SHIPPING, CUSTOMS & DELIVERY

We are not liable for shipping delays caused by carriers or customs.

  • Customs & Duties: For international orders, you (the customer) are the importer of record and are responsible for all import duties, taxes, and customs clearance fees. ZAHIR is not responsible for packages seized or delayed by customs due to local regulations regarding the nature of the products.

  • Risk of Loss: Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

All trademarks, brands, text, and images are owned by ZAHIR. You may use the Services for personal, non-commercial use only. Reproduction or distribution of any material without our prior written consent is strictly prohibited.

SECTION 7 - PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to infringe upon our intellectual property; (d) to upload viruses or malicious code; (e) to collect personal information of others; (f) to use AI tools or automated means (such as scraping) to access the Services.

SECTION 8 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND. IN NO CASE SHALL ZAHIR, OUR DIRECTORS, OR PARTNERS BE LIABLE FOR ANY INJURY, LOSS, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PROCURED.

SECTION 10 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the jurisdiction where ZAHIR is headquartered.

SECTION 11 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at ysh865385706@gmail.com.

Trading Name: ZAHIR

Email: ysh865385706@gmail.com

Business Address: Room 2327, 2nd Floor, Building 9, Zone C, Hongmian Zhongdamen, No. 82 Xingang West Road, Haizhu District, Guangzhou, Guangdong, China.

Business Registration Number: 92440105MAKBDAYU3T